Occupational Certificate: Quality Manager
SAQA ID
118768
NQF Level
06
Credits
270
Purpose
This qualification prepares learners to become Quality Managers capable of planning, leading, and overseeing quality processes in various organizations. It supports national goals like job creation, competitiveness, and quality improvement across industries.
Key Skills Developed
- Managing: Incoming, in-process, and outgoing quality.
- Leading: Quality departments and systems.
- Implementing: Quality assurance and improvement initiatives.
- Managing: Resources, audits, budgets, and compliance.
Target Audience
- Current quality professionals, quality controllers, and managers across industries seeking formal recognition or career advancement.
Entry Requirement
- Occupational Certificate: Quality Controller (NQF Level 4) or equivalent RPL.
Qualification Structure
- Knowledge Modules (84 credits): Cover quality management systems, risk, finance, leadership, and regulations.
- Practical Skills Modules (74 credits): Include implementing QA processes, managing audits, data analysis, and team leadership.
- Work Experience Modules (112 credits): Provide real-world application in planning, monitoring, team and budget management.
Exit Outcomes
- Coordinate and improve quality assurance processes.
- Manage QA functions and staff.
- Lead audits, planning, and performance control.
- Implement quality improvement projects.
- Monitor legal and ethical standards using data analysis.
International Comparability
- ASQ (USA): Certified Quality Technician and Manager.
- University of Manitoba (Canada): Certificate in Quality Management.
- NZOQ (New Zealand): Certificate in Quality Assurance.
The SA qualification aligns well with international standards but is tailored to address South Africa’s unique socio-economic needs.
Articulation Options
- Horizontal: Diploma in Accommodation Operations and Services (NQF Level 6).
- Vertical: Advanced Diplomas in Quality or Quality Management (NQF Level 7).